To support the quality of life for residents and a positive employee work environment, we have established a process for people to report complaints. If you have a question rather than a complaint, you can submit your question HERE.
Please note as per the legislation, every complaint and response is shared with the Ministry of Health and Long Term Care. Responses may take up to 5 day.
Please complete the form below, and within 10 days, you will be notified of the action that has been taken or is being taken to resolve your submitted complaint.