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Latest News at Trinity Village 


Trinity Village recognizes that being able to connect with family and friends is essential to the emotional health and well-being of the people who live at Trinity Village.  We are committed to working with family are care partners to support these connections while maintaining a safe environment for residents and staff.

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Town Hall Registration

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1. What previously announced Protocols continue?


Screening Protocol

- Rapid Testing for every person entering the home.

- Residents temperatures are taken twice daily morning and evening

- Staff screened, temperatures are taken at the beginning and end of shift

- Contractor work limited to life safety and essential services. All contractors screened prior to entry.

Essential Visitors Protocol

- Exception for residents at the end of life stage

- Escort to and from the room, remain in the room, visit length limited to one person at a time

New Resident Admission Protocol

- Can be viewed HERE.

Personal Protective Equipment -

- All staff on home areas are wearing appropriate PPE that are medical grade from reputable providers



2. Where do I get tested for COVID-19?

Covid testing is provided on-site at Trinity Village Care Centre for staff, caregivers, and visitors prior to each visit/shift. 

For locations in Waterloo Region where COVID-19 testing is occurring please visit;


For locations in WDG Region where COVID-19 testing is occurring please visit;



3. Where do I check my COVID results?

Go to the link below, scroll down to the bottom of the page, click I Accept. This will bring you to the Verify with Health Card, enter your information, and click Verify Patient at the bottom of the page. This will bring you to your test results.



4. Can I bring flowers for my loved one?

Yes, flowers may be brought in with the exception of Lillies and Hyacinths due to allergy reasons per policy. Flowers will go straight to your loved ones once we receive them.

5. Can I bring in food items for my loved one?

Residents can order from a health-inspected approved source. This means, no home-baked items, only grocery stores, and restaurant food items. As well, food items can be brought in by yourself for residents provided that it comes from a health-inspected approved source (only grocery or restaurant food items) & verified by Nutrition Manager to meet nutritional needs/restrictions.

6. What are my other transportation options for Absences?

Public Transportation

Mobility Plus (must be a registered user with a valid MobilityPLUS ID number & book well in advance)

(519) 744-2241 (Booking Hours Monday-Sunday 8:30 a.m. - 10:15 p.m.)


Wheelchair Taxi Cab

United Taxi



City Cabs
(519) 747-7777


Non-Emergency Patient Transfer




ONE Transportation



New Canadian Medical Transfer







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