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Mission Vision Values


Our Mission

In conjunction with community partners, LHKW provides quality programs and facilities that enable people with housing, medical and social needs to live with dignity and respect. 

Our Vision

Lutheran Homes Kitchener-Waterloo, a faith-based ministry, will be a leader in providing superior care through innovative services and community partnerships that enable people to live with dignity and respect.

Our Values

As a Christian-based organization, our day-to-day activities are focused on building a community of caring, service-oriented people...

We Value People
  • We are a family of caring individuals, committed to serving our residents, their families, our staff, our volunteers and our communities.
  • Corporately, we promote a sense of belonging through honest, open communication and teamwork.
  • Individually, we treat others with dignity and respect and serve the interests of Lutheran
  • Homes Kitchener-Waterloo by giving these interests our attention and energy. 


We Value Integrity
  • We practice honest and ethical leadership and management.
  • Corporately, we create a trusting environment by being transparent and open, and by being true to our words.
  • Individually, we serve in an honourable manner, saying what we mean and meaning what we say. We are accountable for our decisions and choices.


We Value Excellence
  • We embrace change to delight those we serve.
  • Corporately, we are committed to continually improving our services, balancing the needs of residents and staff with good stewardship and accountability.
  • Individually, we welcome innovative initiatives that are openly evaluated, helping us to foster a learning and results-oriented environment.


We Value Partnerships
  • Co-operation and collaboration are intrinsic to the way we grow and manage risk.
  • Corporately, our success is achieved in partnership with our residents, staff, volunteers, community and funders.
  • Individually, we actively cultivate relationships with partner groups and organizations to increase knowledge, resources and learning


Our Philosophy

Trinity Village has adopted the Eden Alternative as the guiding philosophy of care. The Eden philosophy is based on 10 principles that, when followed, provide guidance on how we can help elders continue living meaningful lives when they become too frail to live independently. It creates an environment that reduces feelings of loneliness, helplessness and boredom experienced by many elders living in care homes.

Eden provides elders with opportunities to be respected and honoured for their wisdom. It provides them with opportunities to give back to their community and to be engaged in activities they find meaningful every day. It fosters an environment where elders want to live, where families want to visit, and where staff wants to work.



Eden Principles

The ten Eden philosophies of care include:
  1. The three plagues of loneliness, helplessness, and boredom account for the bulk of suffering among our elders.

  2. An elder-centred community commits to creating a human habitat where life revolves around close and continuing contact with plants, animals, and children. It is these relationships that provide the young and old alike with a pathway to a life worth living.

  3. Loving companionship is the antidote to loneliness. Elders deserve easy access to human and animal companionship.

  4. An elder-centred community creates opportunity to give as well as receive care. This is the antidote to helplessness.

  5. An elder-centred community imbues daily life with variety and spontaneity by creating an environment in which unexpected and unpredictable interactions and happenings can take place. This is the antidote to boredom.

  6. Meaningless activity corrodes the human spirit. The opportunity to do things that we find meaningful is essential to human health.

  7. Medical treatment should be the servant of genuine human caring, never its master.

  8. An elder-centred community honours its elders by de-emphasizing top-down bureaucratic authority, seeking instead to place the maximum possible decision-making authority into the hands of the Elders or into the hands of those closest to them.

  9. Creating an elder-centred community is a never-ending process. Human growth must never be separated from human life.

  10. Wise leadership is the lifeblood of any struggle against the three plagues. For it, there can be no substitute.




Lutheran Homes Kitchener-Waterloo

Lutheran Homes Kitchener-Waterloo, Outreach Services Program in support of Re-Imagining Church through Property Redevelopment and Renewed Mission. Called to love and honour the church and community, by assisting congregations to unlock their property assets for greater service, it’s a calling LHKW takes to heart.


Outreach Services

With a proven track record in community care LHKW is once again responding to a need and opportunity that is real and growing in significance.


We know communities are being shaped by a confluence of demographic aging, shrinking traditional main stream church congregations—and related pressures on financial and congregational  vitality, a shortage of affordable housing and emerging social needs particularly for the frail, elderly and low income citizens, those LHKW is specifically called to serve. 


More About Outreach Services